Last updated: 14 July 2026
1. Data controller
Company name: CROWN OF INDIA SL
Trading name: Crown of India
Legal form: Single-Member Private Limited Company (S.L.U.)
Tax ID: B54955059
Registered and tax address: C/ Mayor, 2, 03590 Altea (Alicante), Spain
Email: reservas@crownofindiaaltea.com
Telephone: +34 865 67 32 59
Company registration: registered with the Commercial Registry since 29 August 2016
2. Personal data we may process
Depending on how you use the website or contact us, we may process:
- Identification and contact details, such as your name, email address and telephone number.
- Booking-related data, such as the date, time, number of guests, preferences or comments.
- Information voluntarily included in enquiries or communications.
- Technical browsing data, such as IP address, device type, browser, pages visited and interaction events, where analytics or advertising tools are enabled with the relevant consent.
3. Purposes and lawful bases
Booking management
We process the data required to manage booking requests, confirm availability, handle amendments or cancellations and provide the requested service. The lawful basis is taking steps prior to entering into a contract and performing the relationship arising from the booking.
Responding to enquiries
When you contact us by email, telephone or other means, we use your data to respond and follow up on your enquiry. The lawful basis may be taking pre-contractual steps, performing a contract or our legitimate interest in dealing appropriately with communications received.
Compliance with legal obligations
We may retain and process certain data where necessary to comply with tax, accounting, administrative, health-related or other legal obligations.
Analytics and measurement
If you accept analytics cookies, we may use tools to understand how the website is used, measure visits and improve its operation. The lawful basis is your consent, which you may withdraw at any time through the cookie settings panel.
Advertising and campaign measurement
If you accept advertising cookies, tags may be used to measure campaigns, create audiences or display relevant advertising. The lawful basis is your consent.
4. Booking platforms and other providers
Bookings may be made through an external platform. When you access that platform, processing may also be subject to its own privacy policy. CROWN OF INDIA SL will process only the data it receives or needs to manage the booking and provide the service.
Website hosting, maintenance, email, analytics, advertising, security or other technology providers may also be involved. Where they act on behalf of CROWN OF INDIA SL, they must process data in accordance with our instructions and the safeguards required by law.
5. Recipients
Personal data will not be sold or disclosed to third parties for their own purposes. It may be shared with:
- Providers required for booking management and the provision of technology services.
- Public authorities, courts, tribunals or law enforcement bodies where there is a legal obligation.
- Professional advisers where necessary to comply with legal obligations or defend legal rights.
6. International data transfers
Some technology providers may process data outside the European Economic Area. Where this occurs, the safeguards required by law will apply, such as adequacy decisions, standard contractual clauses or other legally recognised mechanisms.
7. Retention periods
Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and, afterwards, for the periods required to comply with legal obligations or address potential liabilities.
- Enquiries: for the time needed to respond and carry out reasonable follow-up.
- Bookings: while managing the booking and, where applicable, for the relevant statutory retention periods.
- Consent-based data: until consent is withdrawn, without prejudice to any legal blocking or retention periods.
- Technical data and cookies: for the periods stated in the Cookie Policy and in each provider's settings.
8. Your rights
Where applicable, you may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability. You may also withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, please write to reservas@crownofindiaaltea.com, stating the right you wish to exercise and providing the information reasonably required to verify your identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency if you believe that your personal data is not being processed in accordance with the law.
9. Children's data
This website is not specifically directed at children and does not knowingly seek to collect their personal data. Bookings made by minors must involve or be authorised by their legal representatives where required.
10. Security and confidentiality
CROWN OF INDIA SL applies reasonable technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure. Staff and providers with access to personal data are subject to duties of confidentiality.
11. Automated decision-making
We do not intend to make decisions that produce legal effects or similarly significantly affect users based solely on automated processing.
12. Relationship with the Cookie Policy
Information about the use of cookies and similar technologies is available in the Cookie Policy.
13. Changes to this policy
This Privacy Policy may be updated to reflect legal or technical changes or changes to the processing carried out. The current version will always be the one published on this website.